Sustainable Web-based Car Park Booking and Staff Portal Management Information Systems for the New Muscat International Airport

The unavailability of a dedicated website for the new Muscat International Airport has resulted in the unavailability of a web-based car park booking & management systems for the customers and a management information system for the staff of the new airport. A website including a car park booking & management systems and a staff web-portal management information system that are dedicated to the new airport are proposed and implemented. Based on the assumptions of availability of Automatic Number Plate Recognition, epayment gateway and live flight validating systems, the website includes a web-based car park booking & management systems that are used to pre-book a car parking space for the customers with Omani license plate number vehicles. As an added feature, the system is designed to provide the nearest available car parking space to the customers whose flights are due and are in genuine need of a parking space. The staff web-portal is developed to manage the business resources and the processes of the airport including the car parks and its customers. Rapid application development methodology and tools have been used to develop the website and the staff web-portal with custom development for the web-based car park booking system. The website and its web-based car park booking & management systems have shown up-to 70% interest and success among the customers of the airport with comments and suggestions to add more features such as modifying booking dates and times in the future. The staff web-portal have shown adequate interest up-to 62.5% among the users with suggestions and comments to add more features such as generating business charts and developing similar applications for internal business operations such as finance and human resources in the future.